Things to Note
Credit cards accepted.
Towel rental available.
Important: CITY TAX (3,5€ per person per night) will be extra. It is NOT included in the reservation price. Please pay it upon arrival in cash.
Check-in: from 15:00 to 3:00am
Check-out: from 3:00 to 10:00
Check-in: 3pm. Late arrivals are accepted. You're welcome to leave your luggage with us if you arrive early. Please make sure to inform us of any changes of your arrival time. Don't worry if you've got a late flight coming in our reception is open 24 hours.
Please note that group reservations of more than 8 people are not accepted through the online reservation system.
For cases in which this term is not respected, we reserve the right to cancel the reservation/s without any notice. The paid deposit is not refundable.
We are unable to send fax or letters for visa document applications to embassies and/or consulates.
Payment is due upon arrival.
We have a 72hr cancellation policy.
Late cancellations and no-shows shall be charged the equivalent of the first night accommodation.
Cancellations or alterations are only accepted by email or fax. Phone cancellations/alterations are not accepted.
Note for pets:
We are sorry but pets are not permitted to enter our hostels.
We do not accept group bookings for Easter.
In dormitory rooms, we accept guests at age up to 50 years old. For double/twin rooms, this does not effect.
Also there are exceptions for supervisors who accompany school groups.